I've known Derek for 10 years and have been bringing our cars to him since he purchased this business 7-8 years ago. I'm born and raised in Portland and speak from experience in that he is one of the most honest, straight-shooting, no BS people I know. Considering the majority of these reviews are 5's and a couple people with 1s, do yourself a favor and trust the majority. Derek is honest, communicates well and has a great reputation in the Portland business community. When you're a local, you have no reason to not be honest and treat customers well, and he adheres to this every day.